News

Medical fax story prompts change at imaging clinic

David Mason has received hundreds of personal medical imaging records on his home fax machine since 2005. He removed his fax machine after going public with his concerns. - Don Denton/News staff
David Mason has received hundreds of personal medical imaging records on his home fax machine since 2005. He removed his fax machine after going public with his concerns.
— image credit: Don Denton/News staff

A Victoria medical imaging clinic is changing its fax number and notifying doctors of privacy rules after a Victoria man received hundreds of private medical imaging requests to his home fax machine in error.

After the News exclusively told David Mason's story last week, the Office of the Information and Privacy Commissioner followed up with both Mason and the intended receiving clinic, whose fax number differed from Mason's by one digit.

“The clinic has decided to change its fax number,” said Cara McGregor, privacy commissioner spokesperson.

The new fax number, along with privacy guidelines for faxing and emailing personal information, is being distributed by the clinic to all relevant physician offices, McGregor said.

The medical imaging clinic, CML Healthcare Inc., did not respond to a request for comment.

Vancouver-based West Coast Medical Imaging, which purchased CML clinics from an Ontario-based company in February, was unavailable for comment.

Mason received more than 200 medical imaging requests to his home fax machine since 2005, thanks to misdials from sending physicians. After his story went public, Mason removed his fax machine for good.

dpalmer@vicnews.com

We encourage an open exchange of ideas on this story's topic, but we ask you to follow our guidelines for respecting community standards. Personal attacks, inappropriate language, and off-topic comments may be removed, and comment privileges revoked, per our Terms of Use. Please see our FAQ if you have questions or concerns about using Facebook to comment.

You might like ...

VIDEO: Witnesses describe scene at Parliament Hill; Raw footage of Ottawa shootings
 
Remembrance Day comes early with mural of the fallen
 
Fire burns old high school library in Alberni
Soldier killed in Parliament Hill siege
 
Raptor patrols put feathered garbage gobblers on high alert
 
ELECTION 2014: Taxes top issue in North Cowichan race
The Week — Dec. 22
 
Who wants to be a mayor?
 
ELECTION 2014: Couple plans to mail it in on election day

Community Events, October 2014

Add an Event

Read the latest eEdition

Browse the print edition page by page, including stories and ads.

Oct 22 edition online now. Browse the archives.