A Tim Hortons employee hands out coffee from a drive-through window to a customer in Mississauga, Ont., on March 17, 2020. Tim Hortons is ending the practice of double cupping hot drinks, a move the fast food restaurant says will eliminate hundreds of millions of cups from landfills each year. THE CANADIAN PRESS/Nathan Denette

A Tim Hortons employee hands out coffee from a drive-through window to a customer in Mississauga, Ont., on March 17, 2020. Tim Hortons is ending the practice of double cupping hot drinks, a move the fast food restaurant says will eliminate hundreds of millions of cups from landfills each year. THE CANADIAN PRESS/Nathan Denette

The end of double cupping: Tim Hortons ditches two cups in favour of one with sleeve

Most recycling facilities in Canada don’t recycle single use paper coffee cups because of a plastic lining

Tim Hortons is ending the practice of double cupping hot drinks, a move the fast food restaurant says will eliminate hundreds of millions of cups from landfills each year.

The subsidiary of Restaurant Brands International Inc. will instead provide customers with a cup sleeve, a thick paper material that protects hands from hot beverages.

“Sleeves are a great alternative,” said Hope Bagozzi, chief marketing officer at Tim Hortons. “They keep your hands cool but they’re just better for the environment.”

She said cup sleeves will be used by default for hot beverages like tea and espresso and can be requested for other warm drinks.

Customers who ask for a beverage to be double cupped will now be asked to consider using a sleeve instead.

“We’re hoping the majority of guests will be OK with that,” Bagozzi said. “But it obviously won’t transform overnight. If a guest insists on itand it’s going to become an altercation, I don’t want a team member to be put in that position.”

Public reaction on social media was mixed, with some wondering why double cupping wasn’t ended a decade ago while others decried the change and suggested double cupping was necessary for hot tea.

The company expects that stopping the practice of double cupping will save roughly 200 million cups from being tossed in the garbage every year.

Most recycling facilities in Canada don’t recycle single use paper coffee cups because of a plastic lining inside.

But Bagozzi said the company is trying to change that, and is in talks with suppliers about recyclable and biodegradable cups.

She said the challenge is to ensure the cup maintains its structural integrity.

“We want to be sure that they are safe and they don’t crumble,” Bagozzi said. “They’ve come a long way and we’re very bullish with our partners about leading the way in innovation there.”

She said Tim Hortons has two pilot programs coming soon, one that will test a cup with a compostable liner and another made with 35 per cent recycled materials.

“As the biggest market leader when it comes to coffee and hot beverages in Canada, it’s part of our responsibility to look at our footprint and our sustainability,” said Bagozzi. “The notion of double cupping is a big deal and it catches attention but it’s just one of many things that we’re working on.”

ALSO READ: Four Canadian privacy watchdogs launch probe into Tim Hortons app

The end of double cupping is part of a suite of changes the coffee and doughnut chain is announcing as part of waste reduction week.

In a bid to improve its environmental footprint, Tim Hortons said on Tuesday it would soon roll out new recyclable paper-based wrappers for sandwiches and bagels, eliminating of about 460 tonnes of plastic from the waste stream each year.

On Monday, the fast food chain said it plans to introduce new paper napkins that use 25 per cent less material and are made up of 100 per cent recycled fibre. The change in early 2021 is expected to save 900 tonnes of paper a year.

Tim Hortons is also phasing out plastic straws from its 4,000 restaurants across Canada.

The restaurant said last week the transition to paper straws is expected to be completed by early next year, eliminating roughly 300 million plastic straws a year.

Brett Bundale, The Canadian Press


Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

coffeeTim Hortons

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Local MLA Adam Olsen, a member of the Tsartlip Nation, here seen before the 2020 provincial election, said a new report finding “widespread systemic racism against Indigenous people” in the provincial health care system does not surprise Indigenous people. (Hansard TV)
MLA, Tsartlip member says ‘silo’ approach won’t work dealing with racism in health care

Adam Olsen calls for comprehensive approach in dealing with systemic racism

Aragon Properties’ proposed development for the corner of Cook and Pendergast streets in Cook Street Village was voted down by Victoria city council on Thursday night after a public hearing. (File contributed/ City of Victoria)
Lack of affordable housing spells end for Cook Street Village project in Victoria

Council narrowly defeats proposal for four-storey building on former Pic-A-Flic Video site

The University of Victoria will mark the eighth annual Giving Tuesday with its Add Sprinkles campaign which collects funds to support various student initiatives across campus. (Photo courtesy UVic Photo Services)
Nearly 150 Greater Victoria groups prepare for eighth annual Giving Tuesday

Last year Canadians raised nearly $22 million in 24 hours

A man was issued a $230 fine after refusing to wear a mask inside a Central Saanich business. (Central Saanich Police Services/Twitter)
Man issued fine after refusing to mask up in Central Saanich business

$230 ticket issued under the COVID-19 Related Measures Act

A report by investigator Mary Ellen Turpel-Lafond found “widespread systemic racism against Indigenous people” in a report released Monday.
Peninsula hospital one where ‘significant work underway’ to repair Indigenous relations

Investigation finds ‘widespread systemic racism against Indigenous people’ in provincial health care

A B.C. Ambulance Service paramedic wearing a face mask to curb the spread of COVID-19 moves a stretcher outside an ambulance at Royal Columbia Hospital, in New Westminster, B.C., on Sunday, November 29, 2020. THE CANADIAN PRESS/Darryl Dyck
B.C. records deadliest weekend of COVID-19 pandemic with 46 deaths; more than 2,300 cases

Provincial health officer Dr. Bonnie Henry provides COVID-19 update

Fossil finds at Mt. Stephen. (Photo: Sarah Fuller/Parks Canada)
Extreme hiking, time travel and science converge in the Burgess Shale

Climb high in the alpine and trace your family tree back millions of years – to our ocean ancestors

Kettle bells sit aligned in an indoor fitness studio. (PIxabay.com)
1 COVID-19 case at a B.C. fitness studio leads to 104 more infections, 6 school exposures

According to case data released by Fraser Health, one case of the novel coronavirus carries a big impact

Vehicles drive past a display thanking essential workers in Burnaby, B.C. on Sunday, Nov. 29, 2020. THE CANADIAN PRESS/Marissa Tiel
B.C. changing COVID-19 case reporting as virus spread continues

Manual counting takes more time, leads to errors

Black Press Media and BraveFace have come together to support children facing life-threatening conditions. Net proceeds from these washable, reusable, three-layer masks go to Make-A-Wish Foundation BC & Yukon.
Put on a BraveFace: Mask fundraiser helps make children’s wishes come true

From Black Press Media + BraveFace – adult, youth and kid masks support Make-A-Wish Foundation

Christy Jordan-Fenton is the co-author of the book Fatty Legs, which has been mentioned amid the controversy of an Abbotsford school assignment on residential schools.
Co-author of residential schools book condemns controversial Abbotsford class assignment

Children’s book mentioned amid controversy at W. A. Fraser Middle School

Kootenay East MLA Tom Shypitka takes over as energy and mines critic for the B.C. Liberal opposition. Kelowna-Lake Country MLA Norm Letnick (right) moves from health critic to assistant deputy speaker. (Hansard TV)
B.C. Liberals pick critics to take on Horgan’s NDP majority

Interim leader Shirley Bond takes seniors, long-term care

Deputy Prime Minister and Minister of Finance Chrystia Freeland listens to a question from a reporter on the phone during a news conference in Ottawa, Monday, Nov. 30, 2020. THE CANADIAN PRESS/Adrian Wyld
Spending too little worse than spending too much, Freeland says as Canada’s deficit tops $381B

‘The risk of providing too little support now outweighs that of providing too much’

Left to right: A screenshot of NTC nurse navigator Lesley Cerney, FNHA regional mental health manager Georjeana Paterson and Island Health’s medical health officer Dr. Charmaine Enns addressing Ehattesaht community members from Ehatis reserve in a Facebook live update. (Ehattesaht First Nation/Facebook)
Medical team sent to Ehatis reserve near Zeballos to guide community through COVID outbreak

17 cases, eight recoveries and no hospitalizations as Island Health praises First Nation’s response

Most Read