Pandora Avenue McDonald's Restaurant employee Sharon Sailor cuts a cake in celebration of her 35th anniversary with the company

Pandora Avenue McDonald's Restaurant employee Sharon Sailor cuts a cake in celebration of her 35th anniversary with the company

Longtime Victoria McDonald’s employee still lovin’ it

Customer service big part of the work experience for Sharon Sailor

For end-of-the-week regulars at the Pandora Avenue McDonald’s, Sharon Sailor provides consistency.

Whether it’s greeting customers stopping in for a morning coffee, wiping down tables or keeping an eye on children horsing around in the restaurant’s play place, the tall, smiling lady in black makes people feel welcome.

Sailor has plenty of experience at this sometimes forgotten craft. For the past three-plus decades, she has been a fixture at this fast food outlet.

Last week, restaurant owners Bobi and Glen Bishop honoured her with a cake and a gift of a wristwatch to mark her 35th anniversary with McDonald’s – all at the same location.

“She really cares about people in the restaurant,” Bobi said, “and she brings a lot of high energy to the store.”

Sailor, 55, started the year after she graduated from St. Margaret’s school and has missed very few days of work since 1978.

Glen Bishop, who along with his wife also owns McDonald’s locations at Douglas and View, Hillside Avenue and Hillside Mall, values that stability.

“I think it’s great that the customers get to see her on a regular basis,” he said.

Several people who shared in the cake offered congratulations or noted they always see her cheerfully working away.

Asked what she likes most about her job – she works Thursdays and Fridays – Sailor said, “It’s fun. I like coming to work and being happy.”

She enjoys visiting with customers, but drew a blank on memorable people over the years. She did, however, bring up the only period when she didn’t come to work on Pandora Avenue.

“I remember the fire in 1994,” she said. The blaze destroyed the original building and Sailor found herself transferred to the McDonald’s at Douglas and View streets for six months. “The day it reopened was the same day as the opening of the Commonwealth Games.”

Sailor’s mother, Joyce, who lives with and cares for her daughter in Saanich, was also on hand for the presentation.

“She’s always enjoyed it and never complains,” Joyce said, joking that she tells Sharon she’ll have to keep working to be able to take care of her mother.

A fan of TV shows Jeopardy! and Match Game and monthly trips to the library to replenish her book supply, Sailor plans to keep clocking in at McDonald’s for a while yet.

“I guess it depends on my health,” she said.

ddescoteau@vicnews.com

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

This rendering shows the proposed warehouse for lands under the authority of the Victoria Airport Authority near a Sidney residential neighbourhood. (York Realty/Submitted).
Sidney calls on Victoria Airport Authority to improve design of planned warehouse

Council stops short of a definitive statement for or against proposal

The Victoria Police Department is looking for help identifying a person of interest after an April 29 hit-and-run. (VicPD handout)
Victoria police looking for suspect in hit-and-run investigation

The suspect was driving a four-door grey Dodge Ram 1500 truck

Mayor Stew Young presents the new park plan for Station Avenue in Langford’s downtown core. (Zoe Ducklow/News Staff)
Langford’s Station Avenue corridor getting its park

Dog park, food trucks and more in the works for railway land

Sean Hart, 34, unexpectedly left the Seven Oaks Tertiary Mental Health Facility in Saanich on Nov. 6, 2020 and has now been missing for six months. (Photo courtesy Penny Hart)
Search continues for Saanich man Sean Hart six months after his disappearance

Support from community, police keeps his mother hopeful

A fire destroyed a commercial building on Idlemore Road early Tuesday. The fire is under investigation. (Kenn Mount photo)
Early morning fire destroys new Sooke distillery

Firefighters still investigating cause of Island Shiners Distillery blaze early Tuesday

A bullet hole is seen in the windshield of an RCMP vehicle approximately 4 km from Vancouver International Airport after a one person was killed during a shooting outside the international departures terminal at the airport, in Richmond, B.C., Sunday, May 9, 2021. THE CANADIAN PRESS/Darryl Dyck
Homicide team IDs man in fatal YVR shooting as police grapple with spate of gang violence

Man, 20, charged in separate fatal shooting Burnaby over the weekend

Vernon North Okanagan RCMP reported to 287 mental health calls between Jan. 1, 2021, and May 1. (Black Press files)
‘It’s not the police’s responsibility to deal with mental health calls’: Vernon RCMP

RCMP remind public to take care of mental health and well-being, while better solutions are sought

Thompson Rivers University campus is in Kamloops, B.C. (KTW file photo)
Thompson Rivers the 1st B.C. university to supply free menstrual products

The university will offer the products this September

Fraser Health is using ‘targeted’ vaccination clinics in high-risk areas of the Lower Mainland. (Fraser Health photo)
B.C.’s COVID-19 decrease continues, 515 new cases Tuesday

426 seriously ill people in hospital, up from 415 Monday

A scene from the Schoolhouse Squat from October 2018, where Alliance Against Displacement members and supporters occupied the Rutherford Elementary School site, advocating for people experiencing homelessness. (News Bulletin file)
‘Schoolhouse Squat’ activists get conditional discharge in Nanaimo school occupation

Ivan Donald Drury, Tingchun (Listen) Chen sentenced in provincial court in Nanaimo

The site of Sunfest, Laketown Ranch, will be open for camping this summer. (Citizen file)
Sunfest country music bash won’t be shining on B.C. in 2021

Annual Vancouver Island Festival cancelled due to COVID-19, along with Laketown Shakedown

Tla-o-qui-aht First Nation elected chief councillor Moses Martin, who was also Chantel Moore’s grandfather, speaks to media in Port Alberni on Aug. 16, 2020, during a visit from NDP leader Jagmeet Singh following the police shooting of Chantel Moore. (Elena Rardon photo)
Mother of 2 shot by police in critical condition, says B.C. First Nation chief

Community ‘devastated’ by third member of 1,150-person Vancouver Island nation shot in less than a year

B.C. Agriculture Minister Lana Popham promotes the government’s BuyBC food program in 2019. (B.C. government)
Money running out for fresh fruit, vegetables, milk in B.C. schools

‘Looking at ways to support this type of program,’ minister says

(Paul Henderson/ Chilliwack Progress file)
Experts now predict 33.6% rise in B.C. home sales for 2021

BCREA economists also predict home prices to increase by 14.3%

Most Read