Rogers Place takes steps to deal with toilet traffic during Oilers playoff run

Rogers Place dealing with toilet traffic

EDMONTON — Rogers Place is full to the brim for the Edmonton Oilers playoff run and so are their fans’ bladders.

Two women’s washrooms — one on each level — were converted to men’s washrooms for both Sunday’s Game 3 and Wednesday’s Game 4 against the Anaheim Ducks.

Some women vented on social media about long waits Sunday.

“Thanks @RogersPlace for screwing the females with the bathroom change. This is chaos,” tweeted one. 

Some fans in the arena during the game were not impressed with the situation.

“I thought the wait was about the same. I was at Game 5 of the San Jose series and it was just as bad,” said Sheri Simon. “Two lines going in there, just crazy. It’s not great.”

Those two washrooms remained converted Wednesday despite the complaints, but stanchions to expedite queues and more staff to direct people were added, according to the senior vice-president of the Oilers Entertainment Group.

“We all think it will add up to an improvement,” Tim Shipton said. “We’re going to review it at the end of the night and if there’s things we need to change, we will do so.

“The goal is to get people back in their seats. We don’t people missing the game action.”

He says it’s a practice at Rogers Place to switch genders on washrooms depending on what type of audience an event draws.

Men’s washrooms became women’s washrooms for Dixie Chicks, Lumineers, Dolly Parton and John Mayer concerts.

“We know for playoff hockey, the demographic skews towards a male crowd,” Shipton said.

Oilers fan Krista Franchuk says she wasn’t finding the lines any faster in Wednesday’s game against Anaheim, but she didn’t have that big of a problem with the wait.

“I was here for the last game of the regular season and I haven’t noticed a major difference between then and now,” said Franchuk during the first intermission. “There was a lineup, but it moved quick, not too bad at all. Plus you make friends in the women’s bathroom lineup.”

Rogers Place, which holds 18,300 for hockey and 20,700 for concerts, opened last September.

Shipton says there are 485 toilets and urinals in the building.

“When you have a building as full as it is, it puts pressure on all our systems whether it’s food and beverage, customer service, safety and security and of course washrooms,” he explained.

“It’s further exacerbated in the playoffs of course because everybody wants to stay in their seat until the final second of the period. You don’t get that flow of people leaving with five minutes left in the period to go.”

— with files from Shane Jones

Donna Spencer, The Canadian Press

Canadian Press

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Victoria Police Department looks to identify a person of interest after a Friday night stabbing. (VicPD handout)
Police seek person of interest after Victoria stabbing

Friday night assault leaves one with potentially life-altering injuries

Daniel Foster, last seen in downtown Parksville on Saturday, May 1. (submitted photo)
RCMP seek help locating missing Victoria man, last spotted in Parksville

Daniel Foster, 43, seen via surveillance camera using an ATM

Police stopped, then let go this man and his large collection of cans during a stop Monday morning on Resthaven Drive. Police had received a report of a possible theft, but let him go after he had returned the property, which he believed was his to take after being left out in public. (Wolf Depner/News Staff)
Report of theft, balancing act on Sidney street draws curious onlookers

Incident happened just before 8:30 a.m. opposite of Vancouver Island Regional Library branch

Sean Hart, 34, unexpectedly left the Seven Oaks Tertiary Mental Health Facility in Saanich on Nov. 6, 2020 and has now been missing for six months. (Photo courtesy Penny Hart)
Search continues for Saanich man Sean Hart six months after his disappearance

Support from community, police keeps his mother hopeful

Victoria Police continue to investigate a stabbing in downtown Victoria. (Black Press Media file photo)
Passerby calls police after finding man stabbed, sobbing on Victoria street

One man was sent to hospital with non-life-threatening injuries

A bullet hole is seen in the windshield of an RCMP vehicle approximately 4 km from Vancouver International Airport after a one person was killed during a shooting outside the international departures terminal at the airport, in Richmond, B.C., Sunday, May 9, 2021. THE CANADIAN PRESS/Darryl Dyck
Homicide team IDs man in fatal YVR shooting as police grapple with spate of gang violence

Man, 20, charged in separate fatal shooting Burnaby over the weekend

Vancouver Canucks goaltender Thatcher Demko (35) makes a save on Winnipeg Jets’ Nate Thompson (11) during second period NHL action in Winnipeg, Monday, May 10, 2021. THE CANADIAN PRESS/Fred Greenslade
Vancouver Canucks see NHL playoff hopes dashed despite 3-1 win over Winnipeg

Montreal Canadiens earn final North Division post-season spot

The B.C. legislature went from 85 seats to 87 before the 2017 election, causing a reorganization with curved rows and new desks squeezed in at the back. The next electoral boundary review could see another six seats added. (Black Press files)
B.C. election law could add six seats, remove rural protection

North, Kootenays could lose seats as cities gain more

The Independent Investigations Office of B.C. is investigating the shooting of an Indigenous woman in the Ucluelet First Nation community of Hitacu. (Black Press Media file photo)
B.C. First Nation wants ‘massive change’ after its 3rd police shooting in less than a year

Nuu-chah-nulth woman recovering from gunshot wounds in weekend incident near Ucluelet

Nurse Gurinder Rai, left, administers the Moderna COVID-19 vaccine to Maria Yule at a Fraser Health drive-thru vaccination site, in Coquitlam, B.C., on Wednesday, May 5, 2021. The site is open for vaccinations 11 hours per day to those who have pre-booked an appointment. THE CANADIAN PRESS/Darryl Dyck
COVID vaccine bookings to open for adults 40+, or 18+ in hotspots, across B.C.

Only people who have registered will get their alert to book

Dr. Victoria Lee, CEO of Fraser Health, hosts an update on efforts to contain B.C.’s COVID-19 transmission in Surrey and the Fraser Valley and protect hospitals in the Lower Mainland, May 6, 2021. (B.C. government video)
B.C.’s COVID-19 infection rate slowing, 20 more people die

Deaths include two people in their 40s, two in their 50s

The Canadian Forces Snowbirds are in the Comox Valley for their annual spring training. Photo by Erin Haluschak
Suspected bird strike on Snowbirds plane during training in Comox

Pilot followed protocols and landed the aircraft on the ground without any problems

Most Read