Emergency Health Services say they received a 911 call June 1 at 3:35 p.m. from a woman who had fallen but was in stable condition at Metrotown SkyTrain station. (Ambulance Paramedics of B.C.)

Emergency Health Services say they received a 911 call June 1 at 3:35 p.m. from a woman who had fallen but was in stable condition at Metrotown SkyTrain station. (Ambulance Paramedics of B.C.)

Ambulance response times in question after B.C. woman waits 1 hour with broken hip

Union president Troy Clifford says B.C.’s poorly managed paramedic staffing system is to blame

A broken-hipped senior left waiting for more than an hour in Burnaby Tuesday is raising questions about ambulance response times in the province.

B.C. Emergency Health Services say they received a 911 call June 1 from a woman who fell near Metrotown mall but was in stable condition. Firefighters were on the scene within 15 minutes.

Paramedics didn’t arrive until an hour later.

Tory Clifford, president of Ambulance Paramedics of B.C. says Provincial Health Services Authority and Emergency Health Services decisions are to blame for long wait times.

“Every minute counts in these critical situations,” says Clifford, who has been a paramedic for three decades now.

“I’ve never seen the challenges the way they are now.”

ALSO READ: After a night of one-hour waits for ambulances, union goes public with concerns

A quarter of ambulances unstaffed

Approximately 25 per cent of Lower Mainland ambulances are going unstaffed because of inefficient management of B.C.’s on-call model of staffing and recruitment, says Clifford.

“We are not able to offer meaningful work and wages. We can’t compete to the pay of other paramedic stations, like those in the private industry, members of the coast guard or firefighters.”

Nowadays, up to 30 ambulances are staffed and ready to respond to Lower Mainland medical emergencies of the 120 ambulances able to be dispatched.

“On average, call volumes in B.C. increased by six per cent each year. That’s without a pandemic or opioid crisis,” Clifford says.

The staff shortage has increased the workload of paramedics on shift, he says, as fatigue and stress levels climb “through the roof.”

“People are leaving the job.”

RELATED: B.C. paramedics worry end of job-share will spark burnout



sarah.grochowski@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Want to support local journalism? Make a donation here.

Emergency calls

Just Posted

There were 255 babies born in Victoria in May 2021. (Black Press Media file photo)
Pandemic baby boom makes for a busier Vancouver Island Father’s Day

Victoria’s 255 babies born in May up almost 10 per cent over last year

Brian Korzenowski rides with Athena, left, and Venus who are safely strapped in and goggled up with the wind in their fur. (Zoe Ducklow - Sooke News Mirror)
Double-dog motorcycle sidecar brings smiles to Sooke Road commuters

Athena and Venus are all teeth and smiles from their Harley-Davidson sidecar

A lift on marine border restrictions by next summer would bring an economic gain to Greater Victoria through the cruise industry. (Black Press Media file photo)
Saanich calls for opening of marine borders by summer 2022

Council to ask feds to end restrictions in time to allow planning for next cruise ship season

Camper the dog was found Wednesday night by someone walking their own dog along Hollywood Crescent. She had gone missing after a violent attack on June 11. (Courtesy of VicPD)
Camper the dog found safe after fleeing violent van attack in Victoria

Camper was found on Hollywood Crescent Wednesday night

In January 2019, Grade 5 students from Glenlyon Norfolk School, accompanied by Grade 11 student Anastasia Castro, gave a presentation to Oak Bay council seeking a ban on plastic bags in the district. (Black Press Media file photo)
Oak Bay set to survey businesses on single-use plastic products

Survey gathers information ahead of expected legislation on provincial, federal level

People line up to get their COVID-19 vaccine at a vaccination centre, Thursday, June 10, 2021 in Montreal. THE CANADIAN PRESS/Ryan Remiorz
Vaccines, low COVID case counts increase Father’s Day hope, but risk is still there

Expert says people will have to do their own risk calculus before popping in on Papa

(Black Press Media file photo)
POLL: When was the last time you visited the mainland?

The films are again lighting the screens at local theatres, the wine… Continue reading

Anyone with information on any of these individuals is asked to call 1-800-222-TIPS (8477) or visit the website victoriacrimestoppers.ca for more information.
Greater Victoria Crime Stoppers wanted list for the week of June 15

Greater Victoria Crime Stoppers is seeking the public’s help in locating the… Continue reading

Queen’s counsel Paul Doroshenko, a Vancouver lawyer, has been suspended from practice for two months after admitting that his firm mismanaged $44,353.19 in client trust funds. (Acumen Law)
High-profile B.C. lawyer suspended over $44K in mismanaged client trust funds

Queen’s counsel Paul Doroshenko admits to failing to supervise his staff and find, report the shortage

House Majority Whip James Clyburn, D-S.C., center left, reaches over to Rep. Maxine Waters, D-Calif., joined by Speaker of the House Nancy Pelosi, D-Calif., center, and members of the Congressional Black Caucus as they celebrate the Juneteenth National Independence Day Act that creates a new federal holiday to commemorate June 19, 1865, when Union soldiers brought the news of freedom to enslaved Black people after the Civil War, at the Capitol in Washington, Thursday, June 17, 2021. It’s the first new federal holiday since Martin Luther King Jr. Day was created in 1983. (AP Photo/J. Scott Applewhite)
Biden to sign bill making Juneteenth a federal holiday

New American stat marks the nation’s end of slavery

Kimberly Bussiere and other laid-off employees of Casino Nanaimo have launched a class-action lawsuit against the Great Canadian Gaming Corporation. (Chris Bush/News Bulletin)
B.C. casino workers laid off during pandemic launch class-action lawsuit

Notice of civil claim filed in Supreme Court of B.C. in Nanaimo against Great Canadian Gaming

John Kromhoff with some of the many birthday cards he received from ‘pretty near every place in the world’ after the family of the Langley centenarian let it be known that he wasn’t expecting many cards for his 100th birthday. (Special to Langley Advance Times)
Cards from all over the world flood in for B.C. man’s 100th birthday

An online invitation by his family produced a flood of cards to mark his 100th birthday

Most Read