A catering employee of BC Ferries came up with a solution to help out the remote communities of Bella Bella and Klemtu with their grocery deliveries.
The employee from Prince Rupert suggested that BC Ferries coordinate with the local Save on Foods chain in Port Hardy to arrange delivery for customers in the Central Coast.
This eliminates the need for travel and is welcome news for the customers who otherwise usually have to take a ferry to retrieve their groceries. BC Ferries was quick to support this suggestion by its employee since it reinforces policies of physical distancing and cuts out passenger travel altogether.
Tessa Humphries, the spokesperson for BC Ferries, said that all efforts and solutions to flatten the curve are welcomed by the ferry services especially since many of the communities they serve have requested that travel in these times be limited.
Calling the solution a “real innovative one,” Humphries also said that BC Ferries was “really proud” of their employees who “continue to go above and beyond during this pandemic to help the community.”
Referring to the Prince Rupert employee who is the mastermind behind this move, she said that the solution is proving to be “extremely helpful for communities in the central coast.” It also enables BC Ferries to further help in “flattening the curve and reduce the spread of COVID-19.”
With this improvisation, customers from these remote communities can order their groceries online with Save On Foods in Port Hardy. The store then delivers the grocery orders to the Bear Cove terminal using North Island Transportation. The products are then loaded onto the ships and customers can come to collect their orders at the local arrival terminals of Bella Bella and Klemtu.
To make this possible, various companies such as North Island Transport, Save on Foods and the operations team at Bear Cove terminal came together to help out with the logistics and set the plan in motion. BC Ferries also lauded the teamwork from these networks and credits the joint efforts to “a bunch of companies working together during a very difficult time to execute an innovative solution.”
With provincial measures tightening, BC Ferries has been discouraging all non essential travel. This also comes after reports of a spike in ferry travel to the Island over the Easter weekend. While the ferry service has cut down its sailings significantly and reduced the number of passengers onboard to half its capacity, it has also incorporated measures such as screenings passengers, and allowing passengers to stay in their vehicles to combat COVID-19.