Canadian airlines ask court to reject new passenger rights rules

As of July 15, passengers must be compensated up to $2,400 if denied flight due to overbooking

Passengers wait to check-in at Trudeau Airport on July 19, 2017 in Montreal. THE CANADIAN PRESS/Ryan Remiorz

Canadian airlines are among hundreds of carriers asking the Federal Court of Appeal to quash new rules that beef up compensation for passengers subjected to delayed flights and damaged luggage.

Air Canada and Porter Airlines Inc., along with 17 other applicants that include the International Air Transport Association — which has some 290 member airlines — state in a court filing that required payments under the country’s new air passenger bill of rights violate international standards and should be rendered invalid.

The court application argues the new provisions contravene the Montreal Convention, a multilateral treaty, in part by setting compensation amounts based on the length of the delay and “irrespective of the actual damage suffered.”

The application, filed last Friday, also says nullifying the regulations “would avoid the confusion to passengers” who could be subject to travel regimes from multiple jurisdictions on international flights.

Starting July 15, passengers will have to be compensated up to $2,400 if they are denied boarding because a flight was overbooked and receive up to $2,100 for lost or damaged luggage. Compensation of up to $1,000 for delays and other payments for cancelled flights will take effect in December.

The issue came to the forefront after a 2017 incident in which two Montreal-bound Air Transat jets were diverted to Ottawa due to bad weather and held on the tarmac for up to six hours, leading some passengers to call 911 for rescue.

John McKenna, who heads the Air Transport Association of Canada, called the compensation grid “very high” and the new rules “outrageous.”

“They’re trying to meet international standards and do better, and I don’t see why. We’ve been complaining about that from the start, that this is going to drive up the price of flying in Canada,” he said from Portugal.

Passenger rights advocates say the rules do not go far enough, arguing the criteria for monetary compensation are tough to meet as passengers would have to present evidence that is typically in the hands of an airline.

Gabor Lukacs, founder of the group Air Passenger Rights, has said the regulations give airlines “carte blanche to refuse” compensation based on unverifiable maintenance issues.

The rules impose no obligation on airlines to pay customers for delays or cancellations if they were caused by mechanical problems discovered in a pre-flight check — walking around the aircraft before takeoff looking for defects in the fuselage and flight control surfaces — rather than during scheduled maintenance — more thorough inspections required after 100 hours cumulatively in the air.

Christopher Reynolds, The Canadian Press

Like us on Facebook and follow us on Twitter

Just Posted

WATCH: Our Place Therapeutic Recovery Community turns into a ‘place of healing’

500 volunteers, 120 businesses worked to transform View Royal community

A party for 11 pups and their adoptive families in Beckwith Park in Saanich

The coonhound siblings reunited at a barbeque on Saturday

HarbourCats bats hot in home return

Victoria squad downs Yakima Valley Pippins 17-2

Victoria veteran receives French Legion of Honour, becoming knight of France

Ted Vaughan was a pilot in the 408 “Goose” Squadron in WW2

Witness the passion and fire of flamenco in Victoria this July

Seventh annual Victoria Flamenco Festival features free and ticketed performances downtown

Rich the Vegan scoots across Canada for the animals

Rich Adams is riding his push scooter across Canada to bring awareness to the dog meat trade in Asia

Canadian high school science courses behind on climate change, says UBC study

Researchers found performance on key areas varies by province and territory

Six inducted into BC Hockey Hall of Fame

The 26th ceremony in Penticton welcomed powerful figures both from on and off the ice

RCMP investigate two shootings in the Lower Mainland

Incidents happened in Surrey, with a victim being treated at Langley Memorial Hospital

CRA program to help poor file taxes yields noticeable bump in people helped

Extra money allows volunteer-driven clinics to operate year-round

Recall: Certain Pacific oysters may pose threat of paralytic shellfish poisoning

Consumers urged to either return affected packages or throw them out

How a Kamloops-born man helped put us on the moon

Jim Chamberlin did troubleshooting for the Apollo program, which led to its success

Sexual harassment complaints soaring amid ‘frat boy culture’ in Canada’s airline industry

‘It’s a #MeToo dumpster fire…and it’s exhausting for survivors’

Most Read