Central Saanich is one of the Greater Victoria agencies joining the new integrated 911 dispatch centre. (E-Comm 911/Facebook)

Central Saanich joining Greater Victoria integrated 911 dispatch centre

Capital Regional District’s 911 centre set to open this spring

The Central Saanich Police Department will soon be dispatched out of the Capital Regional District’s new integrated 911 police dispatch centre – at a cost.

Located in Saanich, the newly constructed, earthquake-resistant 911 police dispatch centre is set to be the first point of contact for 911 callers on South Vancouver Island and will house police call-taking and dispatch for Victoria, Saanich and Oak Bay police departments as well as all local RCMP detachments.

Previously, calls for Greater Victoria were answered among numerous centres – Victoria police, Saanich police and West Shore RCMP – before being transferred to the appropriate agency for dispatch.

RELATED: Centralized 911 dispatch centre inches closer towards becoming a reality

Now the Central Saanich Police Department is joining the centre – a move that Chief Const. Les Sylven said is good for the department, but isn’t cheap for the 25-member team.

“Dispatching and 911 has gone through an evolution here in Central Saanich and all police departments,” Sylven said. “We always have the opportunity to create our own standalone dispatch again, but now with technology, it would be cost-prohibitive and it makes much more sense to be integrated.”

Sylvan said the department’s previous contact with RCMP cost roughly $20,000. With the new integrated dispatch system, the Central Saanich department will be budgeting 10 times that amount – approximately $220,000.

“So it’s a significant increase for us … we’ve really benefited from our contract with the RCMP,” Sylven said. “[But] if we were to have our own standalone dispatch it would probably be about $400,000.”

The CRD told Black Press via email that each police agency will have a contractual arrangement and their operating costs will be based on agency requirements such as staffing to call volumes, contributions to shared management and support services, facilities and other related costs.

“For all agencies, there are operational benefits, such as increased scalability and staffing capacity and operational efficiency,” the CRD stated.

RELATED: Saanich site would answer call for centralized 911 dispatch

Sylven said there will be no difference for Central Saanich community members.

“People can come and report incidents in person at the front counter like they always have,” he said. “It’s just on the back end that you’ll see all our calls going to one location with all the other police departments in the [Capital Regional District].

“It’s not going to be a significant impact, and it just makes sense.”

In 2016, the CRD voted to borrow $16 million for the facility. The project is still under construction but is expected to open in early spring.

The full list of Vancouver Island agencies that will be dispatched from the new centre include:

  • Central Saanich Police Service
  • Central/Southern Vancouver Island RCMP detachments including the Integrated Roadside Safety Unit, Ladysmith, Lake Cowichan, North Cowichan/Duncan, Outer Gulf Island (includes Pender, Galiano and Mayne), Salt Spring Island, Shawnigan Lake, Sidney/North Saanich, Sooke, South Island Traffic Services
  • West Shore RCMP

  • Oak Bay Police Department
  • Saanich Police Department
  • Victoria Police Department


nina.grossman@blackpress.ca

Follow Nina on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Organizers seek input for long-awaited Oaklands community garden

Oswald Park Community Garden Design Workshop coming up on Jan. 19

Mass-timber project in Esquimalt switches from condos to rentals

Corvette Landing will now offer rental units in the area

Improperly transporting a pet in the back of the truck can cost up to $368

Police recommend keeping all animals inside the passenger portion of the vehicle

Government re-annoucement of child care spaces in Sidney meant to be celebratory

Lulu’s Kids Corporation opened its doors in November 2019

Northern B.C. RCMP investigating alleged sexual assault in lingerie

One person was transported by ambulance to hospital following RCMP investigation at Sedaz

UBC, Iranian-Canadian community create memorial scholarship in honour of victims

The Jan. 8 crash killed 176 people, including 57 Canadians

Disrespectful that Horgan won’t meet during northern B.C. tour: hereditary chief

Na’moks said he was frustrated Horgan didn’t meet with the chiefs

Canucks extend home win streak to 8 with 4-1 triumph over Sharks

Victory lifts Vancouver into top spot in NHL’s Pacific Division

BC Green Party leader visits northern B.C. pipeline protest site

Adam Olsen calls for better relationship between Canada, British Columbia and First Nations

‘Extensive’ work planned at Big Bar landslide ahead of salmon, steelhead migration

Fisheries Minister Bernadette Jordan visited the site of the slide from June

B.C. society calls out conservation officer after dropping off bear cub covered in ice

Ice can be seen in video matted into emaciated bear cub’s fur

Most Read