A promotional image for the new Arrival Advisor app, which aims to help immigrants and refugees as they settle in British Columbia. (Submitted photo)

A promotional image for the new Arrival Advisor app, which aims to help immigrants and refugees as they settle in British Columbia. (Submitted photo)

Free app launches to help immigrants, refugees as they settle in B.C.

Mobile app Arrival Advisor was developed by Vancouver-based non-profit PeaceGeeks

A free app has just launched that aims to help immigrants and refugees access services as they settle in B.C.

It’s called Arrival Advisor and strives to assist newcomers as they “plan their settlement journey” and is “customized to fit their needs.”

The app is described as a “one-stop-shop” for immigrants and refugees in finding reliable information on a variety of topics, including employment, health care, banking, government programs, housing, education and more.

In 2018, there were more than 70,000 newcomers to this province.

READ MORE: B.C. government earmarks more cash to help new immigrants settle

“Studies have shown that one in three newcomers remain unaware of available resources, and seven municipal districts across the Lower Mainland have identified access to information as a top barrier for immigrant resettlement,” notes a release from PeaceGeeks, a Vancouver-based non-profit that created the app, which is available in both the Apple and Google Play stores.

PeaceGeek’s Patrick Estey said Arrival Advisor is based on a previous app the company had developed called Services Advisor, that was primarily based in Jordan and Turkey, to help refugees there access services.

Now, with the B.C.-based app, PeaceGeeks aims to “take the workload off of organizations and allow individuals arriving in Canada to have some independence,” said Estey.

He added that the ultimate goal is to “make it really easy for newcomers.”

“They’ve sometimes had a really challenging journey, sometimes they’re escaping really horrible conditions.”

The initial launch offers the app in English, Fresh and Arabic. Estey notes there are plans to also launch it in Chinese (Simplified and Traditional), Korean, Punjabi and Tagalog in the near future.

READ ALSO: Federal officials dealing with backlog of refugee security screens

“We are really wanting every single individual that’s coming to British Columbia to be downloading the app,” said Estey. “We’re getting really good feedback in terms of settlement organizations and settlement workers that are going to recommend this app for individuals who are new to Canada.”

So far, Estey said reactions to the app have been “surprise, and kind of delight.”

“I think it’s something the sector has needed for a while,” he noted. “We do find that a lot of immigrants or refugees do have access to a smartphone and it kind of becomes their survival guide so to speak, so to be able to offer this all in one place is really exciting.”

Estey said the team is wanting more feedback, to help make improvements to the app.

“This is version 1.0,” he explained, “but we want feedback in how we can improve.”

Estey said the app was made possible via promotional and financial support from the provincial government, as well as a $750,000 grant secured through placing in the top five in the Google.org Impact Challenge in 2017.

There is hope to expand the app across Canada, noted Estey, but said step one is “ensure this app is working properly in B.C., and that it’s effective.”

According to the Surrey Local Immigrant Partnership (SLIP), 40.5 per cent of Surrey’s population are immigrants. And, SLIP reports that Surrey receives roughly 26 per cent of refugees in the province, the most of any B.C. municipality.

To learn more visit arrivaladvisor.ca.



amy.reid@surreynowleader.com

Like us on Facebook and follow Amy on Twitter

Just Posted

Co-creatorsAdrianna Hatton and Malcolm McKenzie stand next to the little free library revealed Sunday at 9710 First St. (Wolf Depner/News Staff)
Literary crowd helps opens little free library in Sidney

Located at 9710 First St., the book sharing box features original art and reclaimed wood

Deep Cove Elementary School principal Shelley Hardcastle (right) and vice-principal Mary Kaercher help to restock Reay Creek with fish – in this case, coho fry – after a recent bleach spill killed hundreds of fish. (Wolf Depner/News Staff)
North Saanich’s Deep Cove Elementary School helps to restock Sidney’s Reay Creek

Restocking followed bleach spill that killed hundreds of fish in creek

A new report pegs the annual cost of hiring a third party to monitor use of pickleball courts in North Saanich at $12,000. (Black Press Media file photo).
North Saanich could end up hiring third party to monitor pickleball courts

Other options up for consideration include use of cameras and timed locks

The barred owl is the most likely to be spotted in the south Island. (Ann Nightingale photo)
Barred owls dominate Greater Victoria owl-scape

Western screech owl population decimated, partly due to barred owls

Between June 1 and 7, 168 net unconditional sales were made for properties in the VREB region. (Black Press Media file photo)
Victoria home sales slightly behind last June’s pace

Benchmark value of single-family home in Greater Victoria tops $1 million

At an outdoor drive-in convocation ceremony, Mount Royal University bestows an honorary Doctor of Laws on Blackfoot Elder and residential school survivor Clarence Wolfleg in Calgary on Tuesday, June 8, 2021. THE CANADIAN PRESS/Jeff McIntosh
‘You didn’t get the best of me’: Residential school survivor gets honorary doctorate

Clarence Wolfleg receives honorary doctorate from Mount Royal University, the highest honour the school gives out

Two-year-old Ivy McLeod laughs while playing with Lucky the puppy outside their Chilliwack home on Thursday, June 10, 2021. (Jenna Hauck/ Chilliwack Progress)
VIDEO: B.C. family finds ‘perfect’ puppy with limb difference for 2-year-old Ivy

Ivy has special bond with Lucky the puppy who was also born with limb difference

A million-dollar ticket was sold to an individual in Vernon from the Lotto Max draw Friday, June 11, 2021. (Photo courtesy of BCLC)
Lottery ticket worth $1 million sold in Vernon

One lucky individual holds one of 20 tickets worth $1 million from Friday’s Lotto Max draw

“65 years, I’ve carried the stories in my mind and live it every day,” says Jack Kruger. (Athena Bonneau)
‘Maybe this time they will listen’: Survivor shares stories from B.C. residential school

Jack Kruger, living in Syilx territory, wasn’t surprised by news of 215 children’s remains found on the grounds of the former Kamloops Indian Residential School

A logging truck carries its load down the Elaho Valley near in Squamish, B.C. in this file photo. THE CANADIAN PRESS/Chuck Stoody
Squamish Nation calls for old-growth logging moratorium in its territory

The nation says 44% of old-growth forests in its 6,900-square kilometre territory are protected while the rest remain at risk

Flowers and cards are left at a makeshift memorial at a monument outside the former Kamloops Indian Residential School to honour the 215 children whose remains are believed to have been discovered buried near the city in Kamloops, B.C., on Monday, May 31, 2021. THE CANADIAN PRESS/Darryl Dyck
‘Pick a Sunday:’ Indigenous leaders ask Catholics to stay home, push for apology

Indigenous leaders are calling on Catholics to stand in solidarity with residential school survivors by not attending church services

“They will never be forgotten, every child matters,” says Sioux Valley Chief Jennifer Bone in a video statement June 1. (Screen grab)
104 ‘potential graves’ detected at site of former residential school in Manitoba

Sioux Valley Dakota Nation working to identify, repatriate students buried near former Brandon residential school

The Queen Victoria statue at the B.C. legislature was splattered with what looks like red paint on Friday. (Nicole Crescenzi/News Staff)
Queen Victoria statue at B.C. legislature vandalized Friday

Statue splattered with red paint by old growth forest proponents

Most Read