Can you board a ferry in a medical emergency? A Quadra man in the middle of a heart attack had issues getting on the ferry to go to hospital in Campbell River and was told to call 911. File photo/Campbell River Mirror

Can you board a ferry in a medical emergency? A Quadra man in the middle of a heart attack had issues getting on the ferry to go to hospital in Campbell River and was told to call 911. File photo/Campbell River Mirror

Heart attack raises questions about boarding BC Ferries in health emergencies

Quadra Island man recovering after being airlifted to hospital in Victoria

A recent episode involving a Quadra Island man unable to board a ferry during a heart attack raises questions about what to do when there is water between you and a hospital.

David Alger, 62, was certain he needed urgent medical attention and was close to the Quathiaski Cove terminal, but he was not allowed to board for Campbell River. Instead, he was told to call for help.

A BC Ferries spokesperson has clarified their policy is to have people in medical distress contact a first responder rather than try to board a ferry.

“Anybody having a medical emergency should be calling 911,” said Deborah Marshall, BC Ferries’ executive director of public affairs. “Our personnel are not medically trained. We’ve got an occupational first-aid attendant just in case there’s any on-board incidents…. We are certainly not doctors, we’re not emergency responders.”

BC Ferries’ website has a page, “Safety Above All,” that states, “On an average day, BC Ferries’ crews may be required to rescue boaters in distress, attend a sudden heart-attack patient, or even try to prevent a suicide attempt.”

Marshall points out these are situations crew might face on board during a sailing and reiterates the need for people to call for assistance if they need help in advance of a trip.

RELATED STORY: Coast Guard fills in for ferry during medical evacuation of Quadra woman

Since the incident, Alger is recovering after eventually being airlifted to Victoria. He had been out biking on Nov. 29 when he started feeling something was wrong. Soon, he was experiencing chest pains and called his wife.

As a volunteer firefighter on Quadra, Alger has attended many first response situations and says he knows the time needed to get to the fire hall and retrieve equipment before attending a scene. As he and his wife were close to the ferry, they decided the noon sailing for Campbell River where she could drive to hospital was the fastest option. As well, his wife had forgotten her phone in the mayhem while he had stashed his in the back of the vehicle. They knew time to make ferry was running short.

“The ferry is going to leave without us, that was my big fear,” he said.

They were turned away because they had been told no one was on board that could help in the event of a medical emergency. Instead, they were told to call 911.

“It’s their policy that they don’t accept people in a medical emergency,” he said.

An ambulance was dispatched and had to be sent from Campbell River to Quadra to retrieve Alger and take him to hospital in Campbell River. In the meantime, a first responder arrived at around 12:10 or 12:15 p.m., Alger estimates, and he was given oxygen.

An ambulance arrived and brought him to the hospital where it was confirmed he was having a “major heart attack.” He was given medication to fight blood clots but went into cardiac arrest at which point he blacked out.

“I don’t remember anything until I regained consciousness,” he said.

His wife later told him she saw his eyes rolls back and his arms start flailing. He was soon flown to Victoria for a catheterization.

Alger credits the care he got at both hospitals but estimates the delay probably cost him about 40 extra minutes in getting to Campbell River.

Currently, he is recovering and feels well enough under the circumstances.

“I feel OK, but I don’t feel like I did before,” he said. “There’s no upside whatsoever to delaying treatment in a heart attack.”

He is upset with what he feels is misinformation from a ferry advisory committee member on a subsequent radio show about the situation. Nor was he impressed with a BC Ferries’ statement for another news story about their practice to let medical professionals make decisions about the transport of patients.

“It’s for the safety of the passenger,” he said. “I’m thinking, ‘Wow, it’s so safe it almost killed me.”

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Camp Barnard during the 2019 Pacific Jamboree. (Photo: Camp Barnard)
Camp Barnard near Sooke hopes fundraiser will help it progress on accessibility goals

I Care ‘Bout Camp challenge hopes to raise $100,000 for new lodge, replaced kitchen

Saanich council recently adopted a 131-step climate action plan expected to cost $2.5-million in the first year of implementation. (Black Press Media file photo)
Tensions high as Saanich considers reigniting local area plan review

Majority vote pushes discussion to fall strategic plan check-in

Alphabet Zoo Early Learning Centre wants to relocate from Langford to 3322 Fulton Rd. in Colwood, but has not been approved for a P-6 zoning by Colwood council. Residents who neighbour the property, have expressed concern to the Goldstream Gazette regarding the potential daycare site. Neighbours Ryan Landa and Selene Winchester said the noise of construction has been disruptive to the area, and the property is not suitable for a daycare. (Photo contributed/Ryan Landa)
Proposed West Shore daycare stirs up controversy amongst neighbours

Neighbouring property owners are concerned about traffic, noise that a daycare would bring to the area

Oaklands Elementary’s Division 5 Grade 4/5 class posed with Leila Bui (middle), her dad Tuan Bui (crouching to her left) and mom Kairry Nguyen (right) after presenting the family with a cheque for $710 raised by the students during a necklace sale in December 2020. (Photos courtesy Kairry Nguyen)
Victoria students raise funds for girl seriously injured when struck by vehicle in crosswalk

Oaklands Elementary class contributes to purchase of all-terrain wheelchair for Leila Bui

Saanich Fire Department. (Black Press Media file photo)
Fire displaces three Saanich families from two homes

Saanich firefighters found the fire had spread to a neighbouring home upon arriving

Const. Nancy Saggar, who has 11 years in policing, offers advice for other women who may pursue both policing and family. (Black Press Media file photo)
Pregnancy prompts sage advice from RCMP officer for women thinking about policing

West Shore constable with 11 years experience heads off on maternity leave

(BC SPCA)
Is it safe to give your dog some peanut butter? Not always, BC SPCA warns

Some commercial peanut butter ingredients can be harmful to dogs

Cole Moore with one of his sisters, Jasmin Moore. Photo supplied
Vancouver Island man looks to brain surgery for second chance

Fingers crossed that procedure can give Cole Moore a new lease on life after decade of seizures

Health Minister Adrian Dix, front, B.C. Premier John Horgan and provincial health officer Dr. Bonnie Henry arrive for a news conference about the provincial response to the coronavirus, in Vancouver, B.C., Friday, March 6, 2020. Pandemic emergency measures have been in place for almost a year. THE CANADIAN PRESS/Darryl Dyck
B.C. officials plead for patience as 1.7 million COVID-19 calls flood in

Vaccine registration for 90-plus seniors opened Monday

A West Kootenay man died in an avalanche on March 4 while snowmobiling near Mount Payne, which is indicted by the red flag. Illustration: Google Maps
B.C. father of 3 dead after avalanche in West Kootenay

The man was snowmobiling with a group when incident occurred March 4

A health-care worker prepares a dose of the Pfizer-BioNTech COVID-19 vaccine at a UHN COVID-19 vaccine clinic in Toronto on Thursday, January 7, 2021. THE CANADIAN PRESS/Nathan Denette
Vaccine hesitancy decreases in B.C. as mass immunizations set to begin: poll

Two-thirds of British Columbians, and Canadians, would get the vaccine as soon as possible

Software engineer Shaimma Yehia, 40, has been forced to re-skill during the COVID-19 pandemic after more than six years of unsuccessfully applying for jobs in B.C.’s tech industry. (Submitted photo/Shaimma Yehia)
Why skilled immigrant women continue to be shut out of B.C.’s booming tech sector

Experienced software engineer Shaimma Yehia, 40, hasn’t found a job since she migrated to Canada 6 years ago

A woman walks through Toronto’s financial district on Monday, July 30, 2018. A new poll suggests most Canadians believe there’s still a long way to go to achieve gender equality in this country. THE CANADIAN PRESS/Graeme Roy
Canadians, especially women, say gender equality not achieved in Canada: Poll

Poll results themselves underscore the challenge, with more men believing equality had been achieved

Most Read