Medical clinics on board with new website that shows wait times

The few times Blake Adam has had to go to a walk-in clinic in Victoria, he’s arrived to find it already at capacity or a long wait time.

The few times Blake Adam has had to go to a walk-in clinic in Victoria, he’s arrived to find it already at capacity or a wait time that’s ridiculously long.

It happened enough times that Adam could tell it was a problem, so he decided to do something to help ease the pain.

A business graduate from the University of Victoria, Adam teamed up with software engineer Jonathon Clark to create the website, medimap.ca. The website allows patients to search for walk-in clinics by city and find the nearest location. Clinics are displayed in order of wait times and updated on the hour.

So far in Victoria, 17 out of 25 clinics have jumped on board. Adam expects more will join as word continues to spread.

“The feedback on both ends has been phenomenal. On the clinic side, it’s reduced the calls they get about wait time, reducing the stress they have to deal with,” said Adam. “Once they (clinics) know about it and they’ve seen how easy the system is to use, it’s kind of a no brainer.”

Dr. Chris Watt, owner of Cook Street Medical Clinic, was connected with Adam last year to provide feedback on the idea. Watt thought it was great, sparking Adam and his partner to launch a six-month pilot program in White Rock.

Six weeks ago, Adam followed up with a demo for Watt, who liked what he saw and recognized a need for such a service since his clinic often has 20 patients lined up outside at the beginning of the day just to put their names on the list.

“It’s (the wait list) certainly not ideal from a patient perspective and we’re not thrilled about it either,” said Watt, noting his clinic of six physicians is continually busy and typically sees 60 to 70 people a day. During the 10 hours it’s open, two doctors work the same shift for four to five hours.

Watts got his clinic using the website in early March. Staff get a reminder prompt on their screen every 30 minutes to update the wait time. He doesn’t believe the website will fragment continuity of care.

“Patients will have one main clinic that they really try to get most of their care from and they’ll go to that one as often as possible,” said Watt, noting his staff continually tell patients about the site.

“There are signs up in all the exam rooms and on the door and window. We want to let as many people know as possible about this because it’s going to save time.”

Medimap was recently presented to the emergency departments of the Royal Jubilee and Victoria General hospitals. More than 40 clinics throughout B.C. are now on board. Adam hopes to expand the free service across Canada.

 

 

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Kimberly Proctor, 18, was murdered in 2010. Her family has spent many of the years since pushing for a law in her honour, that they say would help to prevent similar tragedies. (Courtesy of Jo-Anne Landolt)
Proposed law honouring murdered Langford teen at a standstill, lacks government support

Ministry of Mental Health and Addictions has concerns with involuntary detainment portion of act

The speculation and vacancy tax raised about $1.21 million in Sidney and North Saanich combined. (Black Press Media file photo).
North Saanich and Sidney property owners paid $1.21 million in speculation and vacancy tax

Speculation and vacancy tax raised 6.5 million in Greater Victoria

Saanich parks staff will be applying a herbicide called Garlon XRT in Sayward Hill Park between Jan. 18 to 29 to control the invasive species English holly and hawthorn. (Devon Bidal/News Staff)
Herbicide used to target ‘priority’ invasive species in Saanich park

Treatment applied to English holly, hawthorn stumps, in Sayward Hill Park

Located at 9750 West Saanich Rd., this North Saanich mansion is on the market for $10.25 million. (Realtor.ca photo)
Located at 9750 West Saanich Rd., this North Saanich mansion is on the market for $8.65 million. (Realtor.ca photo)
The five most expensive homes for sale in Greater Victoria

A roundup of luxury estates currently on the market

BC Coroners Service is currently investigating a death at Canoe Cove Marina and Boatyard in North Saanich. (Black Press Media File)
Drowning death in North Saanich likely first in B.C. for 2021

Investigation into suspected drowning Monday night continues

Thursday, Jan. 28, 2021 is International Lego Day. (Jenna Hauck/ Chilliwack Progress)
Unofficial holidays: Here’s what people are celebrating for the week of Jan. 24 to 30

Lego Day, Talk Like a Grizzled Prospector Day and Puzzle Day are all coming up this week

Economic Development and Official Languages Minister Melanie Joly responds to a question in the House of Commons Monday November 23, 2020 in Ottawa. THE CANADIAN PRESS/Adrian Wyld
Federal minister touts need for new B.C. economic development agency

Last December’s federal economic update promised a stimulus package of about $100 billion this year

FILE - In this Nov. 20, 2017, file photo, Larry King attends the 45th International Emmy Awards at the New York Hilton, in New York. Former CNN talk show host King has been hospitalized with COVID-19 for more than a week, the news channel reported Saturday, Jan. 2, 2021. CNN reported the 87-year-old King contracted the coronavirus and was undergoing treatment at Cedars-Sinai Medical Center in Los Angeles. (Photo by Andy Kropa/Invision/AP, File)
Larry King, broadcasting giant for half-century, dies at 87

King conducted an estimated 50,000 on-air interviews

Comox Valley RCMP are looking for witnesses after the theft of a generator worth thousands of dollars. Photo supplied
RCMP asking Vancouver Island residents to watch for stolen generator

Vehicle may have been travelling on Highway 19

Terry Keogh, an RDN Transit driver, used his paramedic skills the morning of Jan. 22 after coming across an unconscious woman along his route in downtown Nanaimo. (RDN Transit photo)
Nanaimo transit driver stops his bus and helps get overdosing woman breathing again

Former EMT from Ireland performed CPR on a woman in downtown Nanaimo on Friday

Chief Public Health Officer Theresa Tam speaks during a daily briefing in Ottawa. (THE CANADIAN PRESS/Adrian Wyld)
31 cases of COVID-19 variants detected in Canada: Health officials

Dr. Theresa Tam made announces 13 more variant COVID-19 cases in Canada

An Atlantic salmon is seen during a Department of Fisheries and Oceans fish health audit at the Okisollo fish farm near Campbell River, B.C. in 2018. The First Nations Leadership Council says an attempt by industry to overturn the phasing out of salmon farms in the Discovery Islands in contrary to their inherent Title and Rights. (THE CANADIAN PRESS /Jonathan Hayward photo)
First Nations Leadership Council denounces attempt to overturn salmon farm ban

B.C.’s producers filed for a judicial review of the Discovery Islands decision Jan. 18

Daily COVID-19 cases reported to each B.C. health region, to Jan. 20, 2021. Island Health in blue, Northern Health green, Interior Health orange, Vancouver Coastal in red and Fraser Health in purple. (B.C. Centre for Disease Control)
B.C.’s COVID-19 infection rate stays stable with 508 cases Friday

Vaccine delivered to more than 110,000 high-risk people

More than 100 B.C. fishermen, fleet leaders, First Nations leaders and other salmon stakeholders are holding a virtual conference Jan. 21-22 to discuss a broad-range of issues threatening the commercial salmon fishery. (Black Press file photo)
B.C. commercial salmon fishermen discuss cures for an industry on the brink

Two-day virtual conference will produce key reccomendations for DFO

Most Read