Medical clinics on board with new website that shows wait times

The few times Blake Adam has had to go to a walk-in clinic in Victoria, he’s arrived to find it already at capacity or a long wait time.

The few times Blake Adam has had to go to a walk-in clinic in Victoria, he’s arrived to find it already at capacity or a wait time that’s ridiculously long.

It happened enough times that Adam could tell it was a problem, so he decided to do something to help ease the pain.

A business graduate from the University of Victoria, Adam teamed up with software engineer Jonathon Clark to create the website, medimap.ca. The website allows patients to search for walk-in clinics by city and find the nearest location. Clinics are displayed in order of wait times and updated on the hour.

So far in Victoria, 17 out of 25 clinics have jumped on board. Adam expects more will join as word continues to spread.

“The feedback on both ends has been phenomenal. On the clinic side, it’s reduced the calls they get about wait time, reducing the stress they have to deal with,” said Adam. “Once they (clinics) know about it and they’ve seen how easy the system is to use, it’s kind of a no brainer.”

Dr. Chris Watt, owner of Cook Street Medical Clinic, was connected with Adam last year to provide feedback on the idea. Watt thought it was great, sparking Adam and his partner to launch a six-month pilot program in White Rock.

Six weeks ago, Adam followed up with a demo for Watt, who liked what he saw and recognized a need for such a service since his clinic often has 20 patients lined up outside at the beginning of the day just to put their names on the list.

“It’s (the wait list) certainly not ideal from a patient perspective and we’re not thrilled about it either,” said Watt, noting his clinic of six physicians is continually busy and typically sees 60 to 70 people a day. During the 10 hours it’s open, two doctors work the same shift for four to five hours.

Watts got his clinic using the website in early March. Staff get a reminder prompt on their screen every 30 minutes to update the wait time. He doesn’t believe the website will fragment continuity of care.

“Patients will have one main clinic that they really try to get most of their care from and they’ll go to that one as often as possible,” said Watt, noting his staff continually tell patients about the site.

“There are signs up in all the exam rooms and on the door and window. We want to let as many people know as possible about this because it’s going to save time.”

Medimap was recently presented to the emergency departments of the Royal Jubilee and Victoria General hospitals. More than 40 clinics throughout B.C. are now on board. Adam hopes to expand the free service across Canada.

 

 

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Victoria’s property tax policy for 2021 will save business owners a little money. (Jane Skrypnek/News Staff)
Victoria gives businesses a tax break for 2021

Council decreases tax burden to support pandemic-hit merchants

The family of Iris McNeil, shown here with members of her family, has launched a petition to deny parole for the man who murdered McNeil in 1997. (Family photo)
Family fights killer’s release from Metchosin institution

Shortreed serving an indeterminate sentence at William Head Institution

Rendering of the floating market space that is part of one of the two proposals for the Turkey Head and Oak Bay Marina properties. (Courtesy District of Oak Bay)
Oak Bay Marina questionnaire nets hundreds of responses

Mayor Kevin Murdoch impressed by the quality, quantity of input on two proposals

Police are looking for the driver of this truck after it nearly hit a group of kids in Esquimalt on Thursday. (Photo courtesy of Victoria Police)
Victoria police looking for driver of truck that nearly missed kids before crashing in Esquimalt

The truck’s driver, a man, fled the scene after the truck crashed into a house’s fence

A driver stopped by Saanich police following a road rage incident on April 15 was found to be impaired, in violation of a license restriction and in a damaged vehicle. They received a 90-day driving prohibition and a 30-day vehicle impound. (Saanich Police Traffic Safety Unit/Twitter)
Driver stopped on Pat Bay Highway after road rage reports fails breathalyzer test: police

Several witnesses reported driver to Saanich police, school officer intercepted

Rainbow trouts thrashing with life as they’re about to be transferred to the largest lake of their lives, even though it’s pretty small. These rainbows have a blue tinge because they matched the blue of their hatchery pen, but soon they’ll take on the green-browns of their new home at Lookout Lake. (Zoe Ducklow/News Staff)
VIDEO: Lookout Lake stocked with hatchery trout to delight of a seniors fishing club

The Cherish Trout Scouts made plans to come back fishing soon

(Black Press Media file photo)
POLL: Do you have a plan in place in the event of a tsunami?

Tsunamis have claimed the lives of more than 250,000 people between 1998… Continue reading

Anyone with information on any of these individuals is asked to call 1-800-222-TIPS (8477) or visit the website victoriacrimestoppers.ca for more information.
Greater Victoria Crime Stoppers wanted list for the week of April 13

Greater Victoria Crime Stoppers is seeking the public’s help in locating the… Continue reading

The District of Sooke will continue to flower with Communities in Bloom. (Pixabay)
Sooke will bud but not bloom in provincial competition

Council scales back participation in Communities in Bloom

An armed officer walks outside Cerwydden Care on Cowichan Lake Road near Skinner Road Wednesday, April 14 around 5:30 p.m. (Kevin Rothbauer/Citizen)
Police standoff at Duncan apartment ends peacefully

Officers surround building as homeowner held in apartment for nearly four hours by adult son

Latest modelling by public health shows cases generated by COVID-19 infections into places where it can spread quickly. (B.C. Centre for Disease Control)
Industrial sites, pubs, restaurants driving COVID-19 spread in B.C.

Infection risk higher in offices, retail, warehouses, farms

Hwy. 4 was shut down in both directions for 10 hours on March 23 as a rock bluff was blasted as part of Kennedy Hill’s ongoing construction. Commuters can expect five more 10 hour closures on five consecutive Wednesdays beginning April 28. (Photo courtesy of Ministry of Transportation and Infrastructure)
Five 10-hour Pacific Rim highway closures planned in the next 6 weeks

Closures needed for rock blasting as part of the Kennedy Hill Safety Improvement project.

Bulldogs forward Stephen Castagna flips the puck into the Clippers zone during a game on Oct. 24. (ELENA RARDON / ALBERNI VALLEY NEWS)
Island BCHL game postponed due to ‘potential positive’ COVID-19 test

Nanaimo Clippers team suspends activities, players isolating pending further test results

Most Read