The public is being asked to call 8-1-1, instead of 9-1-1 for non-medical emergencies after a significant increase in calls related to the snow. (Colin Plant/Twitter)

Public asked to call 811 in non-medical emergencies due to ‘significant’ increase in emergency calls

Paramedics report coming across accidents en route to medical emergencies

BC Emergency Health Services is reporting a significant uptick in the number of calls they’re receiving for snow-related emergencies and ask the public to call 811, instead of 911, if the emergency is not medical.

READ ALSO: VIDEO: Sooke man clears snow wearing inflatable unicorn costume

The Victoria dispatch office states they have seen an increase in call volumes for motor vehicle crashes, along with calls for people who have fallen and injured themselves in snowy or icy conditions.

Paramedics have also reported coming across accidents en route to medical emergency calls.

READ ALSO: Victoria snowfall breaks 49-year-old record; wind warnings in effect

According to Sarah Morris, media relations with BC EMHS, call takers and dispatchers are trained to prioritize calls based on medical urgency. Working closely with local paramedic crews, Morris states the goal is to arrive as quickly as possible while protecting the safety of patients, the public and employees.

“Because of the increase in call volume, we encourage people to call 811 rather than 911 if it’s not a medical emergency,” she said.

The 811 line is a free provincial health information and advice phone line, operated by HealthLink BC.



kendra.crighton@blackpress.ca

Follow us on Instagram
Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Victoria woman to sell masks on wheels after garage stand shut down

Mama’s Masks stand accompanied Moss Street Market

Greater Victoria non-profit advocates for the use of psilocybin for terminal patients

North Saanich psychotherapist pushes for alternative treatment

Gathering marks 10 years since nearly 500 asylum-seekers landed off Victoria shore

The 492 people fleeing violence, war crimes and genocide in Sri Lanka were detained for months

One person in custody after hours-long Cook Street standoff with barricaded robbery suspects

Victoria police say 2300-block of Cook Street has reopened to drivers

578 British Columbians currently infected with COVID-19

Seventy-eight new cases confirmed in past 24 hours

Captive fawn seized from Island home

Valley resident charged and fined under the Wildlife Act

Pandemic could be driving more parents to get on board with flu shot: study

University of B.C. study gauges willingness for parents to vaccinate children for influenza

Watchdog clears Okanagan RCMP in death of man after arrest over alleged stolen pizzas

The man died in hospital after having difficulty breathing and broken ribs

Have you seen Berleen? B.C. pig destined for sanctuary goes missing

Berleen was less than two weeks from travelling to Manitoba when she vanished

Health Canada says several kids hospitalized after eating edible pot products

People warned not to store cannabis products where children can find them

‘It’s not just about me’: McKenna cites need to protect politicians from threats

Police investigation was launched after someone yelled obscenities at a member of McKenna’s staff

Michigan plans dedicated road lanes for autonomous vehicles

First study of its kind in the U.S. to figure out whether existing lanes or shoulders could be used

Greater Victoria Crime Stoppers wanted list for the week of Aug. 11

Greater Victoria Crime Stoppers is seeking the public’s help in locating the… Continue reading

Most Read