The B.C. government looks for feedback from drivers

The province is conducting a survey in order to improve travel in B.C.

The province is looking for feedback from drivers about their experience on B.C. highways in the hopes to improve travel for everyone.

The Ministry of Transportation and Infrastructure has launched the 2019 annual ‘Customer Satisfaction Survey’ which has been conducted for the last 16 years to gain information on road conditions, transportation projects, DriveBC highway information, commercial vehicle safety and enforcement.

READ MORE: Cities can’t block ride-hailing, transportation minister tells Surrey Board of Trade

The survey also invites members of the public to share their experiences of how they were treated by employees, the response times to questions and concerns, and their general satisfaction levels with services.

The survey is available online and will be offered in-person at some locations, including select rest areas, inland ferry terminals and public places along B.C. highways. The survey will be available until Sept. 3, 2019.

READ MORE: Westside Road improving, but still among worst roads in province

The data collected will be analyzed to gain perspective on how the ministry is doing in specific service and geographic areas and to assist staff on how to improve these services throughout the province.

All information given in the survey will be kept confidential.


@LarynGilmour
laryn.gilmour@blackpress.ca

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Oak Bay, Esquimalt firefighters headed up the big climb Sunday

Oak Bay firefighter joins former Esquimalt assistant chief for 48-storey stair climb

Development will bring 77 new homes to Colwood

Developers preparing land for six-storey, four-storey and two three-storey buildings on Sooke Road

Kids learn the ropes of business with free UVic entreprenuership training

The second annual Kidovate program is now open for registration

PHOTOS: BC Children’s lottery offers luxury downtown Victoria home as a prize

The Choices Lotto has luxury homes across the province

Island teen climber seizes last opportunity to qualify in 2020 Olympic games

Brennan Doyle, 16, heads to L.A. for Pan American Climbing Championships

VIDEO: Alleged shoplifter caught on camera at Sidney boutique

Staff at Cameron Rose Gifts seek the public’s help locating woman

Eyes on police after Trudeau orders blockades torn down, injunctions enforced

The RCMP in B.C. have sent a letter to the traditional leaders of the Wet’suwet’en Nation

B.C. massage therapist suspended following allegations of sexual misconduct

While suspended, Leonard Krekic is not entitled to practice as an RMT in B.C.

Cheapest in B.C.: Penticton gas prices dip below $1 per litre

Two stores in Penticton have gas below a dollar.

VIDEO: Outpouring of worldwide support for bullied Australian boy

Australian actor Hugh Jackman said ‘you are stronger than you know, mate’

‘A horror show:’ Ex-employee shares experience at problematic Chilliwack seniors’ home

Workers are paid below industry standard at all Retirement Concepts facilities

Forest industry protests northern B.C. caribou protection deal

B.C. Mining Association supports federal-Indigenous plan

Youth-led report calls on B.C. government to create plan to end youth homelessness

There are no dedicated programs for youth homelessness at federal, provincial level, report says

UPDATE: Lockdown lifted at Nanaimo high school following threats

Nearby elementary school was in hold-and-secure

Most Read