United Way prepares to launch online service directory

United Way Greater Victoria is introducing a province-wide online service that will help connect Victoria residents with services.

United Way Greater Victoria is introducing a province-wide online service that will help connect Victoria residents with human services quickly and efficiently.

BC211 is an online service that will be available 24-7, allowing individuals and families to access basic services such as housing, food banks, shelters, clothing depots, services for children youth and families such as childcare, mental health and addiction services, assistance for people with disabilities, seniors and newcomers to Canada, as well as employment support.

The service also connects residents to real people, who can give support and options to build a road map on how to get help.

“211 offers people the ability to go to one place and be able to find and navigate a complex directory of services,” said Patricia Jelinski, CEO of United Way Greater Victoria.

“For example, if someone has a elder parent in another part of the province, they may need help with something, they could go onto the website of 211 and they could look up the kinds of services that they could advise their elder parent to connect with or they themselves could connect them with those services.”

The service was originally launched by United Way Lower Mainland with website, phone and text capabilities. Since then, it has expanded to include Squamish-Lillooet, the Sunshine Coast and the Fraser Valley Regional districts.

Last year, bc2111 received 236,00 visits to the online resource directory, answered 56,000 phone calls, more than 350 text messages and made 66,000 referrals to community agencies for help.

The top reasons for calling bc211 were regarding housing, homelessness, substance use, and violence and domestic abuse.

United Way Greater Victoria is currently fundraising for the bc211 phone and text options and is working to build up an online directory for Vancouver Island as well.

For more information or to help, call 250-385-6708 or email the director of philanthropy Marg Rose at marg.rose@uwgv.ca.

The service is expected to be up and running in early 2017.

 

 

Just Posted

Protective human chain forms around Victoria mosque for Friday prayer

Islanders stand arm-in-arm to show support in aftermath of New Zealand shootings

City of Victoria announces two more affordable housing projects

The city commits nearly $2M to projects in James Bay and Hillside-Quadra neighbourhoods

Saanich could become the new home of the world’s largest gnome

Galey Farms could find out Tuesday whether it will host the eight-metre-tall structure

Appeal by Victoria to province for regional police puts pressure on Saanich

Mayor Fred Haynes opposes push for regional policing

Victoria council denies VicPD coverage for Employer’s Health Tax

Several cuts to police costs have dropped the proposed municipal tax from 4.3 to 3.9 per cent

Truck driver in fatal Broncos crash sentenced to eight years

Judge Inez Cardinal told court in Melfort, Sask., that Sidhu’s remorse and guilty plea were mitigating factors

Greater Victoria Wanted List for the week of March 19

Greater Victoria Crime Stoppers is seeking the public’s help in locating the… Continue reading

POLL: When do you think the next major earthquake will hit Vancouver Island?

According to seismologists, Vancouver Island is overdue for a magnitude 7 earthquake.… Continue reading

Motorcyclist dies after three-vehicle crash on old Island Highway

Accident happened at 12:15 p.m. Friday near Country Club Centre in Nanaimo

B.C. fire department offers tips to keep your home safe during wildfire season

With wildfire season getting closer, the Penticton Fire Dept. offer tips to keep your home safe

Fierce feline spotted as ‘aggressor’ in face off with coyote in B.C. backyard

North Vancouver resident Norm Lee captures orange cat versus coyote in backyard showdown

Wilson-Raybould to reveal more details, documents on SNC-Lavalin affair

Former attorney general has written to the House of Commons justice committee

Anti-discrimination group wants to map offenders with cross-Canada hate atlas

Morgane Oger Foundation issues call for volunteers to help build Canadian Atlas of Populist Extremism

Dump truck driver hurt after highway crash on Vancouver Island

One man airlifted to hospital after collision between dump truck and pickup Friday in Ladysmith

Most Read