Update: Suspect identified in Victoria “restaurant rage” incident

Update: Suspect identified in Victoria “restaurant rage” incident

Unhappy with her order at Hillside Avenue McDonald’s, lady threw items at employee, broke kiosk

Update: July 31 – 8:00 a.m.

Police now say they have identified a potential suspect in this case after a young lady matching the suspect’s description showed up Monday afternoon at the Esquimalt division of the Victoria Police Department.

She spoke with officers but was not arrested at the time and the file remains under investigation.


Original: July 30 – 12:15 p.m.

Victoria police are searching for a woman involved in what they are calling a “restaurant rage” incident at a fast food location.

In footage from the restaurant security camera, a Caucasian woman with blonde hair, standing 5’2” and believed to be in her early 20’s is seen speaking with an employee of the Hillside Avenue McDonald’s, getting increasingly agitated.

Officers were called to the location shortly after midnight on July 14 after staff alleged the woman physically assaulted an employee, as seen in the video.

“Staff reported that when her order did not contain a tomato, the suspect became verbally abusive with staff,” said media spokesperson Bowen Osoko in a release. “When a staff member offered to refund her money, the woman threw several items at the employee, striking him.”

An unidentified man intervened, attempting to de-escalate the situation but was unsuccessful. The woman then struck one of the ordering kiosks several times, rendering one out of order before leaving the restaurant.

The employee was not physically injured.

Security camera image of a woman suspected of assaulting an employee of the McDonald’s on Hillside Avenue, July 14. VicPD photo

Community Services Division officers are looking for the woman who was wearing a dark blue t-shirt with light blue shoulders with a Disney character on the front and white “pajama” style pants with white running shoes. She has a slender build and tattoos on her left forearm.

If you have information about this incident or know who this woman is, call the non-emergency line at 250-995-7654, or to report what you know anonymously, please call Greater Victoria Crime Stoppers at 1-800-222-8477.