Re: Tax man arrives, but only online (News, March 19)
I have been part of the volunteer tax program for the past 17 years.
In 2013, volunteers in the Pacific Region alone completed 98,000 returns.
Over the years we have received less assistance and less appreciation from Revenue Canada.
We all work for those less able to file on their own. We ensure that they continue to receive the benefits which are tied to the annual tax filing. We also take on the responsibility of preparing the paperwork for benefits that they may not be aware of.
I have continued with my participation because of all the words of appreciation expressed by the clients we help.