A couple makes their way through Montreal Trudeau Airport in Montreal, on Thursday, January 7, 2021. Canada’s new testing requirement for international travellers has prompted hundreds of people to miss flights in the first week of the program’s rollout.THE CANADIAN PRESS/Paul Chiasson

A couple makes their way through Montreal Trudeau Airport in Montreal, on Thursday, January 7, 2021. Canada’s new testing requirement for international travellers has prompted hundreds of people to miss flights in the first week of the program’s rollout.THE CANADIAN PRESS/Paul Chiasson

Airlines have turned away hundreds of passengers since launch of new testing mandate

Canada’s major airlines asked the government unsuccessfully for an 11-day extension

Canada’s new COVID-19 testing requirement for international travellers has caused hundreds of people to miss flights in the first week of the program’s rollout.

Under the new restrictions, all passengers flying to Canada from another country must show proof of a negative COVID-19 test taken at most 72 hours prior to departure.

Since the testing mandate went into effect on Jan. 7, WestJet says it has denied boarding to at least 385 guests because they did not meet the requirements.

Similarly, Air Transat has denied boarding to at least 245 passengers for testing-related reasons since Jan. 7, a spokeswoman for the airline says.

A WestJet spokeswoman says the travellers were turned away due to improper tests — antigen or antibody tests, rather than the required PCR test common in Canada — no test at all, or one taken more than 72 hours before departure.

At the time the testing mandate was announced, Canada’s major airlines asked the government unsuccessfully for an 11-day extension to implement the new rules, warning that they would lead to confusion for passengers.

READ MORE: Air Canada uses social media influencers to promote travel abroad, despite stay-home direction

READ MORE: Returning travellers no longer eligible for the Canada Recovery Sickness Benefit: Trudeau

The Canadian Press


Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

Air TravelCoronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Royal Roads University president Philip Steenkamp said they are aware of hateful graffiti spray-painted in an area of the forest surrounding the campus. The graffiti in question includes anti-Semitic content and a racial slur towards Black people. (Facebook/Royal Roads University)
Anti-Semitic, hateful graffiti spotted in forest near Royal Roads University

Royal Roads working with West Shore RCMP to remove graffiti “as soon as possible”

A cougar was spotted at Royal Roads University on Sunday, Jan. 24. The sighting was reported on the western edge of the campus. (File photo)
Cougar spotted at Royal Roads University Sunday afternoon

Animal reported on western side of campus near Colwood Fire Department

Saanich-based St. Luke’s Players community theatre company has been making the most of their opportunities to keep busy during the pandemic, including staging a Christmastime panto of Alice in Wonderland on Zoom. (Courtesy St. Luke’s Players)
Saanich’s St. Luke’s Players: Bringing the stage to the people

Community theatre company holding online auditions Jan. 23-24 for March production

Frank Bourree was awarded the Greater Victoria Chamber of Commerce’s first Governors’ Award of Distinction for his leadership in the business community. (Courtesy of Frank Bourree)
Frank Bourree receives award of distinction from Victoria chamber

Award recognizes positive role model in business community

The Habitat for Humanity Meaning of Home contest is open to students in Grades 5 to 6. (Screenshot/Habitat for Humanity video)
Habitat for Humanity launches national writing contest

Entries accepted from students in Grades 4 to 6 until Feb. 19

U.S. Senator Bernie Sanders sits in on a COVID-19 briefing with Dr. Bonnie Henry, provincial health officer, and Adrian Dix, B.C. minister of health. (Birinder Narang/Twitter)
PHOTOS: Bernie Sanders visits B.C. landmarks through the magic of photo editing

Residents jump on viral trend of photoshopping U.S. senator into images

A woman injects herself with crack cocaine at a supervised consumption site Friday, Jan. 22, 2021 in Ottawa. THE CANADIAN PRESS/Adrian Wyld
Drug users at greater risk of dying as services scale back in second wave of COVID-19

It pins the blame largely on a lack of supports, a corrupted drug supply

Wet’suwet’en supporters and Coastal GasLink opponents continue to protest outside the B.C. Legislature in Victoria, B.C., on Thursday, February 27, 2020. THE CANADIAN PRESS/Chad Hipolito
‘We’re still in it’: Wet’suwet’en push forward on rights recognition

The 670-km Coastal GasLink pipeline was approved by B.C. and 20 elected First Nations councils on its path

The sky above Mt. Benson in Nanaimo is illuminated by flares as search and rescuers help an injured hiker down the mountain to a waiting ambulance. (Photo courtesy Nanaimo Search and Rescue)
Search plane lights up Nanaimo mountain with flares during icy rope rescue

Rescuers got injured hiker down Mt. Benson to a waiting ambulance Saturday night

Jennifer Cochrane, a Public Health Nurse with Prairie Mountain Health in Virden, administers the COVID-19 vaccine to Robert Farquhar with Westman Regional Laboratory, during the first day of immunizations at the Brandon COVID-19 vaccination supersite in Brandon, Man., on Monday, January 18, 2021. THE CANADIAN PRESS/Tim Smith - POOL
Top doctor urges Canadians to keep up with COVID measures, even as vaccines roll out

More than 776,606 vaccines have been administered so far

From the left: Midway RCMP Csts. Jonathan Stermscheg and Chris Hansen, Public Servant Leanne Mclaren and Cpl. Phil Peters. Pictured in the front are Mclaren’s dog, Lincoln and Peters’ dog, Angel. Photo courtesy of BC RCMP
B.C. Mounties commended for bringing firewood to elderly woman

Cpl. Phil Peters said he and detachment members acted after the woman’s husband went to hospital

Dr. Jerome Leis and Dr. Lynfa Stroud are pictured at Sunnybrook Hospital in Toronto on Thursday, January 21, 2021.THE CANADIAN PRESS/Frank Gunn
‘It wasn’t called COVID at the time:’ One year since Canada’s first COVID-19 case

The 56-year-old man was admitted to Toronto’s Sunnybrook Health Sciences Centre

An Uber driver’s vehicle is seen after the company launched service, in Vancouver, Friday, Jan. 24, 2020. Several taxi companies have lost a court bid to run Uber and Lyft off the road in British Columbia. THE CANADIAN PRESS/Darryl Dyck
Taxi companies lose court bid to quash Uber, Lyft approvals in British Columbia

Uber said in a statement that the ruling of the justice is clear and speaks for itself

Nanaimo Regional General Hospital. (News Bulletin file photo)
COVID-19 outbreak declared at Nanaimo hospital

Two staff members and one patient have tested positive, all on the same floor

Most Read