(Wikimedia Commons)

ICBC to bring in ranking system for collision, glass repair shops

Change comes after the much-maligned auto insurer has faced criticism for sky-high premiums

The province is bringing in a new system to rank glass repair and collision shops, according to the Insurance Corp. of B.C.

The program will rank businesses on various metrics, such as their rates, the state of their training and equipment, customer service and choosing to fix glass chips instead of replacing the windshield whenever possible.

It will begin gathering data for collision repair shops on Feb. 3, and glass repair shops on March 2. The information will be made public once enough is collected. Once available, customers will be able to see the rankings on ICBC’s shop locator webpage.

The province said the changes will lead to greater efficiency, faster processing times and lower costs for drivers.

The change comes after the much-maligned auto insurer has faced criticism for sky-high premiums for young drivers from upgrades to its system last fall.

READ MORE: Should winter tires be mandatory in the Lower Mainland?

READ MORE: ICBC had 32,412 Dial-a-Claim calls from Lower Mainland


@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

ICBC

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

PHOTOS: BC Children’s lottery offers luxury downtown Victoria home as a prize

The Choices Lotto has luxury homes across the province

Island teen climber seizes last opportunity to qualify in 2020 Olympic games

Brennan Doyle, 16, heads to L.A. for Pan American Climbing Championships

University of Victoria profs take home prestigious national teaching award

Brent Mainprize and Edōsdi–Judy Thompson recognized as a 2020 3M National Teaching Fellows

Victoria modular housing complex built to house homeless Indigenous women

Spa’Qun, or ‘Flower House’ will provide shelter and cultural support

Loans or gifts? Judge rules woman must pay Victoria man back $7K

B.C. judge rules that woman must pay back more than $7,000 in advanced funds to man

VIDEO: Alleged shoplifter caught on camera at Sidney boutique

Staff at Cameron Rose Gifts seek the public’s help locating woman

Cheapest in B.C.: Penticton gas prices dip below $1 per litre

Two stores in Penticton have gas below a dollar.

VIDEO: Outpouring of worldwide support for bullied Australian boy

Australian actor Hugh Jackman said ‘you are stronger than you know, mate’

‘A horror show:’ Ex-employee shares experience at problematic Chilliwack seniors’ home

Workers are paid below industry standard at all Retirement Concepts facilities

Forest industry protests northern B.C. caribou protection deal

B.C. Mining Association supports federal-Indigenous plan

Youth-led report calls on B.C. government to create plan to end youth homelessness

There are no dedicated programs for youth homelessness at federal, provincial level, report says

UPDATE: Lockdown lifted at Nanaimo high school following threats

Nearby elementary school was in hold-and-secure

Trudeau: Time for blockades to end and Indigenous leaders to work with government

Prime minister says situation in Coastal GasLink pipeline dispute is ‘unacceptable and untenable’

Greater Victoria Crime Stoppers wanted list for the week of Feb. 18

Greater Victoria Crime Stoppers is seeking the public’s help in locating the… Continue reading

Most Read