Molly Maid vehicle broken into in Surrey, client house keys stolen

Molly Maid vehicle broken into in Surrey, client house keys stolen

Company says they ‘swiftly’ dealt with incident, no clients were victimized

A Molly Maid vehicle was broken into this week and a number of clients’ house keys and fobs were stolen.

Molly Maid marketing manager Kelly Riley-Dunbavin told Peace Arch News via email Thursday that the company “swiftly” dealt with the incident after discovering the break in at 6:30 a.m. on Oct. 21.

She wrote that a Molly Maid vehicle, which was used by a longtime route manager, was broken into between 9:30 p.m. and 6:30 a.m. on Oct. 20-21.

Riley-Dunbavin wrote that a report was filed with the RCMP, which Surrey RCMP confirmed to PAN, and the Surrey-White Rock franchisee immediately contacted and spoke to each of the seven customers whose keys were stolen.

“Taken from the car was a binder containing very limited information for seven MOLLY MAID customers (six actual keys, and 2 fobs that accompanied the keys and one door code) as well as a bag of MOLLY MAID cleaning cloths. Fortunately, the keys/fobs/entry code corresponded to a secure and unique coding system that only the Route Manager would be able to decipher,” she wrote.

Riley-Dunbavin wrote that the two fobs were deactivated and the door code was immediately changed.

“We worked with two locksmiths to have the locks of the remaining six homes changed immediately,” she wrote.

Riley-Dunbavin reported that no clients’ homes were broken into as a result of the incident.

“We, at Support Office, are very proud of the way our local franchisee, over 32 years, dealt with this matter,” she wrote.

Police frequently issue reminders to the public to lock their vehicles and not store garage openers inside their car.

Last week, a small business-owner was left “crushed” after a thief stole 100-plus “luxury” dog outfits from an unlocked vehicle in South Surrey.

READ MORE: Theft of dog-outfits ‘a huge hit’ to South Surrey mother-daughter business

Kathy Neumeyer told PAN the theft occurred overnight Oct. 17-18 outside her home near 33 Avenue and 148A Street.

Neumeyer and her daughter, Chantel, sell sweaters and raincoats for pups of all sizes under the Chantel’s Sharper Barker brand.

“It’s her design and it’s her inspiration,” Neumeyer said, of the business inspired by Chantel’s dachshund, Dash. “I’m mad and she’s sad. It’s kind of a big hit.”

The Surrey RCMP issued a news release Oct. 17 saying that there has been an increase in overnight residential break-and-enters in the city.

In many cases, police reported, the residential break-ins occurred after suspects accessed a garage door opener that had been stored inside a vehicle parked on the driveway of the home.

Thursday, Surrey RCMP Const. Richard Wright stressed the importance of not leaving anything of value inside a vehicle, including garage door openers or keys.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Island Health has confirmed the first long term care facility outbreak in Greater Victoria at Veterans Memorial Lodge in Saanich. (Google Maps)
Island Health records first long-term care COVID outbreak in Greater Victoria

Veterans Memorial Lodge in Saanich confirms one positive staff member

Itty, a Siamese cat, has been missing since a house fire in Victoria’s Fernwood neighbourhood on Friday, Nov. 27. Her owner says she has white fur with blonde and grey markings. (Facebook/ROAM)
Cat goes missing after house fire in Fernwood neighbourhood

‘Itty’ has white fur, blonde and grey markings and blue eyes

An aerial view over Oak Bay. (Black Press Media File Photo)
An aerial view over Oak Bay and the Marina. Oak Bay residents pay the highest taxes on Vancouver Island. Don Denton/Black Press
Oak Bay secondary suites study considers units old and new

Secondary suites draft report due in new year

Westcoast Impressions plans to organize a COVID-19 friendly version of the event in 2021 at the Mary Winspear Centre after having cancelled the 2020 version against the backdrop of pandemic. The opening night of the 2019 Sidney Street Market featured more than 150 vendors lined along Beacon Avenue. (Black Press Media file photo)
Sidney Street Market plans for 2021 return at Mary Winspear Centre

Tentative plan calls for the event’s return to Beacon Avenue after COVID-19 pandemic

(Dave Landine/Facebook)
VIDEO: Dashcam captures head-on crash between snowplow and truck on northern B.C. highway

Driver posted to social media that he walked away largely unscathed

Black Press Media and BraveFace have come together to support children facing life-threatening conditions. Net proceeds from these washable, reusable, three-layer masks go to Make-A-Wish Foundation BC & Yukon.
Put on a BraveFace: Help make children’s wishes come true

Black Press Media, BraveFace host mask fundraiser for Make-A-Wish Foundation

A B.C. Ambulance Service paramedic wearing a face mask to curb the spread of COVID-19 moves a stretcher outside an ambulance at Royal Columbia Hospital, in New Westminster, B.C., on Sunday, November 29, 2020. THE CANADIAN PRESS/Darryl Dyck
Top doctor urges Canadians to limit gatherings as ‘deeply concerning’ outbreaks continue

Canada’s active cases currently stand at 63,835, compared to 53,907 a week prior

A Canadian Pacific freight train travels around Morant’s Curve near Lake Louise, Alta., on Monday, Dec. 1, 2014. A study looking at 646 wildlife deaths along the railway tracks in Banff and Yoho national parks in Alberta and British Columbia has found that train speed is one of the biggest factors. THE CANADIAN PRESS/Frank Gunn
Study finds train speed a top factor in wildlife deaths in Banff, Yoho national parks

Research concludes effective mitigation could address train speed and ability of wildlife to see trains

A airport worker is pictured at Vancouver International Airport in Richmond, B.C. Wednesday, March 18, 2020. THE CANADIAN PRESS/Jonathan Hayward
Canada extends COVID restrictions for non-U.S. travellers until Jan. 21 amid second wave

This ban is separate from the one restricting non-essential U.S. travel

Menno Place. (Google Street View image.)
B.C. care home looks to hire residents’ family members amid COVID-19-related staff shortage

Family would get paid as temporary workers, while having chance to see loved ones while wearing PPE

A man walks by a COVID-19 test pod at the Vancouver airport in this undated handout photo. A study has launched to investigate the safest and most efficient way to rapidly test for COVID-19 in people taking off from the Vancouver airport. The airport authority says the study that got underway Friday at WestJet’s domestic check-in area is the first of its kind in Canada. THE CANADIAN PRESS/HO, Vancouver Airport Authority *MANDATORY CREDIT*
COVID-19 rapid test study launches at Vancouver airport for departing passengers

Airport authority says that a positive rapid test result does not constitute a medical diagnosis for COVID-19

A small crash in the water south of Courtenay Saturday afternoon. Two men had to be rescued, but reports indicate there were no serious injuries. Photo by Mike Chouinard
Small plane crash in Comox Valley waters Saturday afternoon

Two rescued from plane that had flipped in water; no serious injuries reported

A photo from 2017, of Nuchatlaht First Nation members outside court after filing a land title case in B.C. ( Submitted photo/Nuchatlaht First Nation).
Vancouver Island First Nation calls on B.C. to honour UNDRIP in historic title case

Nuchatlaht First Nation says Crown counsel continues to stall the case using the ‘distasteful’ argument that the Nation ‘abandoned’ their land

Most Read