LifeLabs operates medical testing facilities in B.C., Saskatchewan and Ontario. (The Canadian Press)

LifeLabs operates medical testing facilities in B.C., Saskatchewan and Ontario. (The Canadian Press)

LifeLabs reducing public hours as it assists with COVID-19 testing

Coronavirus tests not done at B.C. patient centres, referrals only

The LifeLabs group of medical testing facilities is reducing public hours at its patient service centres in B.C. and Ontario as it shifts resources to assisting health ministries with COVID-19 testing.

Some of the company’s facilities are closed and others are restricting hours as non-essential testing capacity is moved to take medical referrals for coronavirus testing, LifeLabs president Charles Brown said in a letter to customers March 30. The company is currently handling 600 tests a day in B.C. and 1,000 a day in Ontario.

“Please note, we are not testing for COVID-19 at our patient service centres,” Brown said, citing the need for providing essential medical tests and managing with “a global shortage of protective equipment for our front-line staff.”

LifeLabs urges customers to use its online appointment booking and “save my spot” app to reduce walk-in traffic and allow physical distancing in its public facilities.

People concerned about COVID-19 exposure or symptoms are being referred to the B.C. health ministry’s self-assessment website to get direction on their personal situation. Additional staff has been added to B.C.’s 8-1-1 HealthLink phone line, which also has web advice on health conditions.

B.C. has established an additional toll-free phone line at 1-888-268-4319 (1-888-COVID19) between 7:30 a.m. and 8 p.m. seven days a week for non-medical information about the virus. That includes the latest information on travel recommendations and social distancing, as well as access to support and services from the provincial and federal governments.

RELATED: B.C. ramps up, refocuses its COVID-19 testing capacity

RELATED: Canada expands wage subsidy for businesses, non-profits

B.C. has increased its COVID-19 testing capacity to about 3,000 per day with health authority labs and the assistance of LifeLabs. Provincial health officer Dr. Bonnie Henry says testing has increasingly focused on daily checks of employees in hospitals and long-term care homes, where there has been a series of infection clusters that have resulted in deaths of people with underlying chronic health issues.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC legislatureCoronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Eli, left, Brent, Lindsay and Ava Wilson. (Photo courtesy of Lindsay Wilson)
West Shore families share experience in raising a child with autism

Two families reveal some parallels, but circumstances are different for everyone

Kit Thornton, chief aquarist at the Shaw Centre for the Salish Sea, plays with Wanda, the female Giant Pacific octopus currently residing at the centre. The centre will release Wanda back into the wild next month. (Wolf Depner/News Staff)
An octopus named Wanda will soon say goodbye to Sidney

Wanda’s personality is ‘complete opposite’ of previous octopus named after Dr. Bonnie Henry

Hamels Fabrics & Quilting is set to open on April 6 in Sooke. The shop is located at 2044 Otter Point Road. (Mark Martins/Pixabay)
Fabric and quilting store opens doors in Sooke

Shop is filled with all kinds of ‘bright, bold and cheery’ designs

New hours went into effect at Saanich Parks and Public Works Yard for spring and summer seasons on April 6. (District of Saanich/Twitter)
Spring, summer hours in effect at Saanich Public Works Yard

Residents reminded to practise social distancing, prepare to unload without staff help

The 10-part Netflix series Maid, which is being exclusively shot in Greater Victoria, was filming near Prospect Lake in Saanich last month. (Photo courtesy Fred Haynes)
Province announces $150,000 investment into movie studio study at Camosun College

South Island NDP candidates promised funding to develop business plan during 2020 election

B.C. Health Minister Adrian Dix and Premier John Horgan describe vaccine rollout at the legislature, March 29, 2021. (B.C. government)
1,262 more COVID-19 infections in B.C. Friday, 9,574 active cases

Province’s mass vaccination reaches one million people

Organ donation form from BC Transplant. (BC Transplant)
POLL: Have you registered as an organ donor?

They number 1.5 million strong and growing. But their numbers still fall… Continue reading

Anyone with information on any of these individuals is asked to call 1-800-222-TIPS (8477) or visit the website victoriacrimestoppers.ca for more information.
Greater Victoria Crime Stoppers wanted list for the week of April 6

Greater Victoria Crime Stoppers is seeking the public’s help in locating the… Continue reading

Tyson Ginter, 7, is proud of his latest Hot Wheels he recently received by Quesnel RCMP Const. Matt Joyce. (Photo submitted)
B.C. Mountie handing out toy cars to light up children’s faces

‘A lot of times it will be the only interaction they have with the police,’ says Const. Matt Joyce

Chief Public Health Officer Theresa Tam speaks during a technical briefing on the COVID pandemic in Canada, Friday, January 15, 2021 in Ottawa. THE CANADIAN PRESS/Adrian Wyld
Canada’s ICUs see near-record of COVID-19 patients last week as variant cases double

Last week, Canadian hospitals treated an average of 2,500 patients with COVID-19, daily, up 7% from the previous week

Librarian Katie Burns with the Fraser Valley Regional Libraries poses for a photo in Chilliwack on June 18, 2019. Monday, April 12, 2021 is Library Workers’ Day. (Jenna Hauck/ Chilliwack Progress file)
Unofficial holidays: Here’s what people are celebrating for the week of April 11 to 17

Library Workers Day, That Sucks! Day, and Wear Your Pyjamas to Work Day are all coming up this week

Nanaimo RCMP are asking for the public’s help in identifying the man suspected of being involved in a stabbing. (Photo submitted)
Nanaimo RCMP trying to identify stabbing suspect who wielded rusty knife

Stabbing followed argument between two men at Port Place Shopping Centre April 1

The inside of the Campbell River Community Centre gymnasium has been marked off in order to facilitate the public flowing through the clinic as they receive their COVID-19 vaccination. Photo by Alistair Taylor – Campbell river Mirror
Leftover vaccines go into arms, not down the drain: Island Health

Immunization plan comes with built-in options for any unused vaccines at the end of the day

A man wears a face mask past the emergency department of the Vancouver General Hospital. (THE CANADIAN PRESS/Jonathan Hayward)
Calls for stricter action in B.C. as COVID-19 variants projected to climb

Jens von Bergmann says the province has taken a ‘wait and see’ approach when early action is needed

Most Read